Welcome to Bouncia - Your Expert in Inflatable Water Parks and Diverse Sports Equipment
Bienvenue chez Bouncia - Votre expert en parcs aquatiques gonflables et en équipements sportifs divers.
Bienvenido a Bouncia - Tu Experto en Parques Acuáticos Hinchables y Equipamiento Deportivo Diverso
Privacy Policy
Last updated: September 29, 2026
Guangzhou Bouncia Inflatables Limited (“Bouncia,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, contact us, submit an inquiry, or provide information through our advertising forms, including Facebook and Instagram instant forms.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
Full name
Email address
Telephone or WhatsApp number
Country or region
Company name
Project location
Water-area information, including length, width, minimum water depth, and water type
Product interests, expected capacity, budget, schedule, and other project requirements
Messages, photographs, drawings, documents, or other information you choose to provide
Website usage information, such as IP address, browser type, device information, referring page, pages visited, and interaction data
Please do not provide sensitive personal information that is not necessary for your inquiry.
2. How We Collect Information
We may collect personal information when you:
Submit an inquiry form on our website
Submit a lead form through Facebook, Instagram, or another advertising platform
Contact us by email, telephone, WhatsApp, or another communication channel
Request a quotation, product recommendation, project layout, or other service
Visit or interact with our website or advertisements
When you provide information through a third-party platform, that platform may also process your information under its own privacy policy.
3. How We Use Your Information
We may use your information to:
Respond to your inquiry
Understand your site and project requirements
Recommend suitable products or project configurations
Prepare quotations, drawings, layouts, or project proposals
Communicate with you about your inquiry, project, or potential order
Provide customer service and after-sales support
Improve our website, advertisements, products, and services
Measure advertising and website performance
Prevent fraud and protect our website, systems, and business
Comply with legal, regulatory, accounting, and contractual obligations
Send marketing communications where permitted by applicable law or where you have provided consent
You may ask us to stop sending marketing communications at any time.
4. Legal Bases for Processing
Where applicable law requires a legal basis, we process personal information based on one or more of the following:
Your consent
Steps requested by you before entering into a contract
Performance of a contract with you
Our legitimate interests in responding to inquiries, operating our business, improving our services, and protecting our systems
Compliance with legal obligations
5. Cookies and Similar Technologies
Our website may use cookies, analytics tools, advertising pixels, and similar technologies to understand website usage, measure advertising performance, and improve our services.
These technologies may collect information about your device, browser, website activity, and interactions with our advertisements. Depending on your location and applicable law, you may be able to manage your preferences through our cookie settings or browser settings.
Third-party services, including Meta and Google, may process information according to their own privacy policies.
6. Facebook and Instagram Lead Forms
When you submit an instant form through Facebook or Instagram, Meta may prefill certain contact information from your account and send your completed form to us.
We use this information to:
Respond to your inquiry
Understand your project requirements
Evaluate whether our products may be suitable for your location
Recommend products or project configurations
Prepare a quotation or project proposal
Contact you about your inquiry
Meta separately processes your information according to the Meta Privacy Policy.
7. How We Share Information
We may share personal information only when reasonably necessary with:
Authorized Bouncia employees and sales representatives
Website hosting, email, customer-management, analytics, advertising, and IT service providers
Shipping, installation, technical, payment, accounting, legal, and other project-related service providers
Government authorities or other parties when required by law
A successor organization in connection with a merger, acquisition, restructuring, or transfer of business assets
We do not sell or rent our customers’ personal information.
Our service providers are expected to use personal information only for the services they provide to us and to protect it appropriately.
8. International Data Transfers
Bouncia is located in China and serves customers internationally. Your personal information may therefore be transferred to, accessed from, or stored in China or other countries where we or our service providers operate.
Data-protection laws in these countries may differ from those in your country. Where required by applicable law, we take appropriate steps to protect personal information transferred internationally.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
Respond to inquiries
Manage potential or existing business relationships
Provide products, services, and customer support
Maintain business and transaction records
Resolve disputes
Meet legal, accounting, and contractual obligations
Retention periods may vary depending on the nature of the information, the status of the project, and applicable legal requirements.
When personal information is no longer reasonably required, we will delete, anonymize, or securely dispose of it where practical.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic communication, or storage system can be guaranteed to be completely secure.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request a portable copy of certain information
Opt out of marketing communications
Submit a complaint to an appropriate data-protection authority
These rights may be subject to legal limitations and identity-verification requirements.
To submit a privacy request, please contact us at export@bouncia.com.cn and provide enough information for us to identify your records and understand your request.
12. Children’s Privacy
Our website, products, and services are intended for businesses, investors, and commercial project operators. They are not directed to children, and we do not knowingly collect personal information directly from children through our inquiry forms.
13. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy or security practices of those third parties. We recommend reviewing their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices, technologies, services, or legal obligations.
Any updated version will be published on this page with a revised “Last updated” date.
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15. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Guangzhou Bouncia Inflatables Limited
89#, Qi She, Bao Ling Zhuang, Jing Tang Village, Bei Xing Town, Hua Du District, Guangzhou, China
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